PrintsView

1. Printer is Not Properly Connected

 Issue: Printer is offline or not connected to the computer or Wi-Fi.

Fix:

  • For USB printers: Check the cable connection and try a different USB port.

  • For wireless printers: Ensure both your printer and device are on the same Wi-Fi network.

  • Restart the printer and your computer.

  • Go to Devices and Printers → Right-click your printer → Select “Set as default printer.”


2. Out of Paper, Ink, or Toner

Issue: The printer has no paper or the ink/toner is empty or low.

Fix:

  • Refill the paper tray.

  • Check ink or toner levels via the printer software.

  • Replace any empty cartridges.

  • Make sure cartridges are properly installed.


3. Print Queue is Stuck

Issue: Previous jobs are stuck, preventing new prints.

Fix:

  • Go to Control Panel > Devices and Printers.

  • Right-click your printer → Select “See what’s printing.”

  • Cancel or delete all stuck print jobs.

  • Restart the Print Spooler:

    1. Press Windows + R, type services.msc

    2. Find Print Spooler, right-click → Restart


 4. Driver Issues

Issue: Missing, outdated, or corrupt printer drivers.

Fix:

  • Go to your printer manufacturer’s website.

  • Download and install the latest drivers for your model.

  • Or, open Device Manager → Right-click printer → Update driver.


5. Wrong Printer Selected

Issue: You’re sending the job to a different or offline printer.

Fix:

  • In your print dialog, select the correct printer.

  • Set your printer as default:

    • Settings > Devices > Printers & scanners

    • Click your printer → Manage → Set as default

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